How to criticize others without insulting them
During our lives, we often need to criticize the actions of others, but at the same time this may be an arduous task, as no one wants to be told that he is wrong or that his behavior needs correction. However, this does not mean that we can avoid criticizing people just because they do not like being criticized. If we allow others to continue making mistakes, all that will happen is that we will resent their actions and hold a grudge against them, and this is not a good situation. Despite all this, it is very possible to criticize others without making them our permanent enemies, and here are some tactful ways to do this: 1. I made a similar mistake. This sentence always succeeds in improving the situation, even if it is not true. You can soften the severity of your criticism by saying sentences like: “I made a similar mistake.” . . », «I would have done the same thing in your case, but... . . “. The reason this is effective is that these sentences avoid us showing a kind of metaphysics, so what we are saying is: Yes, I made a mistake, but... You don't have to feel upset because others have made the same mistake too. A good example of this is a new worker at work. The new worker is usually a bit nervous and will inevitably make mistakes. If we keep pointing out his mistakes all the time, he will feel resentful and lose motivation. But at the same time, if we say: This is a mistake, but it is easy to correct, then we have corrected the matter without making him feel miserable. 2. Tone of voice: Tone of voice and facial expressions contribute to communicating seventy percent of the conversation, but words can be an unimportant aspect. So if you have to point out a flaw in someone's behavior, pay close attention to the way you express it. Avoid speaking in a tone that may express sarcasm, anger, hostility, or condescension. Speak in as natural, polite, and friendly a way as you can. This will make a huge difference. Even if you feel that the person deserves your anger or sarcasm, it will not be helpful to criticize him in this way, because doing so will cause him to react in a negative way, whereas if you criticize in a way that is considerate of others, there is a greater possibility that they will sympathize with your point of view. 3. Smile If a colleague of ours does something that bothers us, we find it difficult to criticize without expressing our negative feelings. In this case, try smiling before and during the conversation. When we smile, we subconsciously defuse tense situations, and when we smile, it becomes easier to relax and create a positive atmosphere. 4. Criticize important things We all hate intruders who point out every mistake. If you criticize people for every minor mistake, then when it comes to serious matters they will have already developed an aversion to your critical nature. Also, be tolerant when you can. If someone doesn't share your enthusiasm for placing the stapler exactly right, remember that this is not a major flaw in your personal space. It's probably easier to simply live with the stapler temporarily out of place, right?! 5. Disguising criticism: If we are very intelligent, we may be able to change the behavior of others without having to actually criticize them. If your coworker continues to do something wrong, just try to suggest the correct way to do it. Approach the positive nature in others. Suggesting the right way to do things involves criticism only implicitly, and if this results in people doing the right thing then that is all that matters. 6. Praise, then criticism: There is no colleague at work who does not have some positive qualities (we hope so). If you have to criticize someone, why not start by pointing out some of the good things they do. This is enough to put others in a good mood, and thus they will accept criticism in a much better psychological state. It is clear that we must have some sincerity in our praise, otherwise they will read the truth into our false praise. . Praise them for doing the right thing (even if it's not the right thing): This method is a bit tricky, but it's worth a try. Let us assume that someone is not good at filling out forms; Tell your manager how good this person is at performing that task. If this person hears you, he may feel shy and perform his task more efficiently. This idea was taken from the British comedy series (Yes, Mr. Minister), where the events revolve around the refusal of civil servants to implement the minister’s reforms, so the minister went to television and lavished praise on the civil servants for doing an excellent job in implementing these reforms in particular as quickly as possible. What the minister said was not related to health, but because he praised it on television, civil servants had to live up to the minister’s praise and implement the reforms.
From the book 44 Amazing by: Tjevan Pettinger